Official Support

How Can We Help You?

Find answers to common gameplay questions, controller setup, and get direct assistance from our development team.

Need Help or Want to Report an Issue?

Our support team is here to ensure you have a butter-smooth 60 FPS rolling experience. Reach out anytime with feedback or questions.

✉️ Contact Support (support@rollrush3d.com)

Typical response time: within 24–48 hours

🎮 Gameplay & Controls Guide

How do I steer and control the ball?
Swipe horizontally across the screen to steer left or right. Swipe upward to accelerate forward, swipe downward to apply brakes, and tap the Jump button on the bottom right to leap across chasm gaps and barriers.
How do I return to the Main Menu during a run?
Tap the Pause (⏸) button in the top-left corner at any time, then select Main Menu. You can also return to the menu directly from the Level Complete victory card.
How do Par Medals work?
Each level features Gold, Silver, and Bronze Par Times. Race through the course quickly without falling off to beat the target time and unlock exclusive achievement medals.
How do I unlock new ball skins?
Collect gold rings and coins along the tracks or earn level completion bonuses to unlock 14 unique spheres—including Soccer, Basketball, Mirror Gold, Cyber Hex, and Celestial Orbs in the Ball Shop.

⚙️ Compatibility & Technical Specs

Target Platform
iOS 15.0 or later
Devices Supported
iPhone & iPad
Performance
60 FPS Metal Engine
Data Collection
Zero (100% Private)
Can I play Roll Rush 3D offline?
Yes! Roll Rush 3D is 100% playable offline without requiring Wi-Fi or cellular data. All levels, physics simulations, and audio tracks run locally on your device.
Is any personal data collected?
No. Roll Rush 3D collects zero personal information, uses no analytics trackers, and serves no third-party advertisements. Please read our Privacy Policy for complete details.